At Helix Craftworks, we build more than hidden doors and gorgeous interiors—we build trust. That includes how we collect, use, and protect your information when you visit our site or reach out about a custom project.
1. Information We Collect
- Contact Details: Name, email, phone number
- Project Info: Space details, timelines, inspirational photos
- Technical Stuff: IP address, browser info, and pages visited (standard website analytics)
We don’t do creepy stuff. No tracking your late-night snack runs or selling your info to shady marketers.
2. How We Use Your Info
- Respond to project inquiries
- Provide quotes and schedule consultations
- Send occasional updates or inspiration (only if you opt in)
- Improve our website and marketing efforts (hello, analytics)
3. Sharing the Goods (or Not)
We don’t sell, rent, or trade your info—ever.
We may share data with service providers like:
- Email and CRM platforms (e.g., Gmail, Meta, Ecwid)
- Print-on-demand and merch partners (for orders you place through Loom & Lathe)
These folks only get what they need to do their job—and nothing more.
4. Cookies & Tracking
Yes, we use cookies (the digital kind, not the chocolate chip kind... sorry).
They help us understand how people use our site so we can make it better. You can disable cookies in your browser if that’s your vibe.
5. Data Retention
We keep your info only as long as we need it:
- For active project communication
- For legal or tax record-keeping
- Or until you tell us to delete it
6. Your Rights
You can:
- Ask what info we’ve got on you
- Request corrections or deletions
- Opt out of emails anytime (just hit “unsubscribe”)
To do any of the above, shoot us a note at info@helixcraftworks.com. We’ll get it sorted faster than a finely tuned orbital sander.
7. Protecting Your Info
We use secure tools and practices to protect your data—same attention to detail we bring to every corner miter and cabinet joint.
8. Changes to This Policy
If we ever update this policy, we’ll post the new version here. If the changes are big, we’ll let you know directly.
If you have any questions about this policy—or want to talk about your next jaw-dropping build—reach out at info@helixcraftworks.com.
Thanks for trusting us. We won’t let you (or your data) down.
🛠️ Helix Craftworks
“Precision is in our DNA.”